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Protection and privacy of personal data

Contact details related to the processing of personal data

The acquisition and processing of your personal data is carried out in SIA ORCCAN, registration No. LV40103949850, registered office Talivalža Street 20 k-1-14, Riga, Latvia, LV-1006.

Contact details in matters related to the processing of personal data:

writing e-mail to [email protected]

General description of the processing of personal data carried out in the undertaking

The company SIA ORCCAN carries out the processing of customer personal data in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 25 May 2018 on the protection of individuals with regard to the processing of personal data and on the free movement of such data.

We treat customer personal data with great responsibility, understanding their meaning and value. We certify that we obtain and process Customer Data with respect to confidentiality and the following principles:

the processing of personal data in a lawful and transparent manner;
obtaining the data for the specific purposes necessary for the processing of the data by informing the Customer of these purposes at the time when the personal data are obtained.
obtaining only the data necessary for the purposes concerned;
the undertaking shall ensure that personal data are accurate and up-to-date, taking into account their processing purposes;
the undertaking shall ensure that personal data are not stored for longer than is necessary for the purposes for which the relevant data were obtained;
appropriate technical and organisational security measures have been introduced in the establishment, which guarantees the security of personal data.

The following information refers to the processing of personal data:

- persons who have registered on the website;

- persons who perform or have placed an order on the home page;

- persons visiting the website;

- persons who have contacted ORCCAN by electronic means, by telephone or in person;

- individuals identified in ads/articles/blogs on workshops/courses/workshops or other activities organised by our company.

Purpose of processing personal data

The specified personal data shall only be collected and processed for the following purposes:

- contact with you for the purposes of your order;

- handling orders;

- sending orders;

- building an accrual in your client account;

- accounting administration;

- the carrying out of accounting records;

Categories of personal data concerned

Personal data means any information about an identified or identifiable natural person. SIA ORCCAN processes personal data categories such as:

- personal identification data (given name, surname);

- contact details (e-mail address, telephone number);

- the delivery address of the specified order;

- Customer's bank account number.

Legal basis for the processing of personal data

SIA ORCCAN processes Customer's personal data according to the agreement of the Customer's data subject, as well as based on the legitimate (legitimate) interests of the company. The legitimate interests of THE SIA ORCCAN are:

- to carry out commercial activities;

- provide handling of the order;

- administer the Customer Account on the home page;

- ensuring and improving the quality of services;

- ensuring efficient business management processes;

- advertising your goods;

- administer payments;

- to apply to the public administration and operational authorities and to the court for the protection of their legitimate interests;

- analyse the functioning of the homepage, develop and implement improvements;

Duration of storage of personal data

The SIA ORCCAN stores personal data for the shortest possible period in order to ensure that customer database information is maintained and updated on a regular basis, as well as all necessary accounting obligations are performed.

Transfer of data to third parties

Personal data entered into our company's Customer Database can only be passed on to third parties providing order delivery services, as well as accounting services, and only if necessary. Certify that third parties to whom the Customer Data is transmitted respect the principles of personal data protection in accordance with the General Data Protection Regulation, in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 25 May 2018 on the protection of individuals with regard to the processing of personal data and on the free movement of such data.

Our company's customer data is not sent outside the European Union.

Client - personal data subject, rights

to obtain information about the processing of your personal data;
get access to personal data stored for you;
require the correct, inaccurate or incomplete personal data;
require the deletion of personal data if it is no longer necessary or the processing is illegal;
objects to the processing of your personal data for marketing purposes or on the basis of your specific situation;
require, in particular cases, to limit the processing of your personal data;
receive your personal data in a machine-readable format and send it to another controller (“data portability”);
require that decisions based on automated processing of your personal data, which concern you or have a significant impact on you, be taken by individuals, not just computers. In this case, you also have the right to express your opinion and to challenge the decision.

In order to exercise your rights, you must contact your company, SIA ORCCAN, by submitting a request. SIA ORCCAN will respond to your request without undue delay within one month at the latest. If the company does not intend to meet your request, the reason is given. For you to exercise your rights, you may be asked to provide information to confirm your identity.

You have the right to lodge a complaint with the national data protection authority.

You have the right to withdraw your consent to the transfer and storage of personal data in our database at any time. They will be implemented at a level that makes it possible to carry out accounting requirements for the company.

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In order for our Internet shop to work successfully, like other shops and Internet resources in Latvia and the world, we use cookies in

What does “cookie” mean?

A cookie is a small file that is sent to your device, such as a mobile phone, computer, or tablet during an visit, and is stored on that device. At each subsequent visit, cookies are sent back to the home page of origin or to another website that recognizes the cookie, thereby helping to remember the settings you choose for using the Internet Store and making each reader more comfortable with the experience of using it.

Why does use cookies?

The Internet store uses cookies to remember whether you already agreed that we use cookies on our home page, and to make your experience more convenient and enjoyable, namely that with cookies we can find the products and technical solutions that are best suited to your interests.

These cookies are anonymous, so you can't identify your identity, but we can collect your cookie data in a aggregated way, find out what kind of devices our shop is visiting most frequently, and get technical and social graphical data so that the technical team of the Internet store and the product deployment team can better understand the habits and interests of our customers. This helps us to plan the technical development of the home page in a way that makes even more convenient for use.

The accumulated small-scale sites can be available to SIA ORCCAN departments, our trusted partners, as well as the public authorities. We use the tools created by our partners “leadersend” and “Google Analytics” for anonymizing and analyzing information in quantitative ways.

How do I turn off cookies?

You, as a user of your device, control whether you agree to use cookies in our shop. If you have agreed to use cookies but have changed your mind, you can delete them from your device. If you don't want cookies to be applied completely on your computer, most browsers offer the ability to set up cookie blocking, but if you do, you will need to adjust your settings manually every time you visit our internetwork shop. There is also a possibility that some features or internetworking sections will not work or operate restricted.

When you visit an Internet store in, you agree that we are stockpiling and using cookies stored on your device in an aggregated, anonymous way. You can opt out at any time by deleting the cookies stored on your device. Read more here:

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